[ by Charles Cameron -- mini-rant on importance of humans, human errors, and insight ]
One proficient judge of human character with a good combo of micro-observation skills and / or gut instinct present at a Booz Allen job interview might very well have made a substantial difference, no?
I see this as a case to consider in terms of the human intelligence : number crunching ratio, or HUMINT : SIGINT balance.
Or rich data : Big Data or mind : machine question.
Or am I missing something?
Just one piece of the puzzle:
Microexpressions, from Wikipedia:
A microexpression is a brief, involuntary facial expression shown on the face of humans according to emotions experienced. They usually occur in high-stakes situations, where people have something to lose or gain. Microexpressions occur when a person is consciously trying to conceal all signs of how he or she is feeling, or when a person does not consciously know how he or she is feeling. Unlike regular facial expressions, it is difficult to hide microexpression reactions. Microexpressions express the seven universal emotions: disgust, anger, fear, sadness, happiness, surprise, and contempt. Nevertheless, in the 1990s, Paul Ekman expanded his list of basic emotions, including a range of positive and negative emotions not all of which are encoded in facial muscles. These emotions are amusement, contempt, embarrassment, excitement, guilt, pride, relief, satisfaction, pleasure, and shame. They are very brief in duration, lasting only 1/25 to 1/15 of a second.
Microwizards, from Wikipedia — which may not be quite the same as the ability to detect microexpressions:
O’Sullivan and Ekman identified only 50 people as Truth Wizards after testing 20,000 (~0.25%) from all walks of life, including the Secret Service, FBI, sheriffs, police, attorneys, arbitrators, psychologists, students, and many others. Surprisingly, while psychiatrists and law enforcement personnel showed no more aptitude than college freshmen, Secret Service agents were the most skilled.
That’s all, folks. It’s a beginning — what say you all?