Following up on Learning Organizations
Two posts that broaden and inform the discussion:
From one of my my co-authors, Adam Elkus at GroupIntel – “Can Strategy Be Crowdsourced?”:
…Confined to the tactical level, emergent groups often melt away once the tactical action they have formed to accomplish is over. While the anti-Scientology hacker collective Anonymous succeeded in bleeding the Church of Scientology (CoS), they failed to accomplish their stated task of destroying the organization. Anonymous took down some CoS websites, showed up on the streets wearing funny masks, and attracted some media attention. But without any mechanism for exploiting their tactical success, they could not sustain their momentum, making them a purely ephemeral phenomenon. Without the benefit of strategy, all Anonymous could do was cause disorder-but such petty nihilism has rarely accomplished anything of real importance.
Anonymous was kind of cyber-militia, not a band of cyber-soldiers. Galled by what they saw as the CoS’ heavy-handed censorship, they attacked it for a while before retiring back to their usual activities on the 4Chan IRC channel. Americans, ornery and independent by nature, tend to valorize militias and distrust professional militaries. But we often forget that our own militias lacked the means or motivation to battle the British for extended periods of time during the Revolution. Washington found it difficult to make them battle during harvest season, and could not force them to fight far from their homes and families. He required the likes of Baron Von Steuben to mold them into a disciplined and professional fighting force through the usage of repetitive drills and training. Our tech-hype about crowdsourcing is another form of militia worship that may be admirable and egalitarian in spirit but dangerous when it is used to overestimate the strategic abilities of emergent foes.
Read the rest here.
I enjoyed Adam’s post, partly because I rarely get to read something that links Edward Bernays, Jamais Casico and John Searle. I will quibble with Adam in that “crowdsourcing” phenomena or open systems that acquire a “community”aspect with recognizably distinct cultural norms are usually dominated by a “natural aristocracy” among the membership – a cadre of “influencers” who make qualitative contributions frequently and disproportionately and have individual and collective “auctoritas” to police the larger mass than contribute occasionally. There’s a “feedback loop” where certain members of “the crowd” add complex thinking for collective evaluation, modification and ratification. Linux is the original example as is Wikipedia, where senior and elusive”Wikipedians” carry great weight compared to say, me, logging on and editing away. An open mil-related community “crowdsourcing” strategy might do more than a decent job; it would be interesting to run a war game at Quantico with a group of U.S. military operations specialists vs. the membership of the Small Wars Council.
The second post is by “ josephfouche“* at The Committee of Public Safety blog – “The Tactical Loop“:
Elkus argues that the strengths attributed to crowdsourcing and other “wisdom of the crowd” phenomena are potentially strong on the tactical level but fail to scale to higher levels on the CPSOT stack. The higher layers on the stack, when compared to tactics:
- Have OODA loops that operate over longer time-frames, larger space-frames, and involve fewer people per loop and fewer people overall across all groups of loops.
- Have loops that are, to varying degrees, more removed from direct interaction with external forces. This places them in a worse position and under less pressure to observe and adapt to “unfolding interaction” with the environment since that interaction has to be transmitted through tactics and other intermediate layers (producing a higher “signal-to-noise” ratio, as Zen points out).
- Have (increasingly) fewer loops.
Concepts from Howard Bloom’s Global Brain are useful here to demonstrate the elements the higher layers of the CPSOT stack need to align in order to steal some of that vim and vigor from tactics:
- diversity generators: agents that generate new hypotheses.
- conformity enforcers: agents that ensure that agents have enough in common to exchange hypotheses.
- inner-judges: systems that decide if an individual hypothesis is true (it other words, that it survives) or if something is untrue (if it fails).
- intergroup tournaments: competitions between groups that test the hypotheses produced by one group against hypotheses produced by other groups. Victory produces truth and defeat is the father of lies.
- resource shifters: systems that do the dirty work for inner judges and intergroup tournaments. They heavily reward winning hypotheses and heavily punish hypotheses that perform poorly. Bloom summarizes this by quoting the Lord: For he that hath, to him shall be given: and he that hath not, from him shall be taken even that which he hath.
Tactics have more of each of these elements than higher layers on the stack which involve fewer and fewer people. This means fewer hypotheses to loop through and more conformity enforcing gatekeepers. A great deal of what the higher layers do is filter out the multiple hypotheses produced by tactics and its direct interaction with the unfolding environment and use conformity enforcement to pare down the number of hypotheses and make them more consistent. This is similar to how Jeff Hawkins hypothesizes that the human brain works in his memory-prediction framework:
Like tdaxp, I am a big fan of Howard Bloom’s Global Brain and “josephfouche” shares a preference with tdaxp and myself for employing “horizontal” thinking and synthesis in his posts. Ideally the “higher levels” should be filtering out bad or unworkable hypothesis and speculation by some kind of empirical -or at least reasonable – criteria. The problem in our bureaucratic system is the preference for anachronistic frameworks or schemas on the part of senior managers who are doing the filtering (even when the process is untainted by politics or personal agendas). The critical decision-makers need to be in the paradox of have an objective, cognitive distance from the tactical or the small world yet be intimately in touch with it. They must juggle multiple perspectives at once and find a workable synthesis or leverage point.
* Interesting blogging nom de guerre. For those unfamiliar with French history, Joseph Fouche was the Jacobin Terrorist “Butcher of Lyons” who became Napoleon Bonaparte’s – and modern Europe’s first – secret police chief and later managed to serve the restored Bourbon kings in that capacity, though I cannot recall which branch. When asked by Napoleon what he would do if he, Napoleon, were killed in battle, Fouche candidly answered ” Sire, I would try to seize as much power for myself as possible” Nice.
December 31st, 2008 at 6:19 am
[…] links back to The Tactical Loop in Following up on Learning Organizations. I found this section interesting: I will quibble with Adam [Elkus] in that “crowdsourcing” […]