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Tuesday, August 21st, 2007

JUDGMENT DAY

An interesting confluence of information has crossed my computer screen in the last 24 hours.

Fabius Maximus was kind enough to send me a PDF, “Cognitive biases potentially affecting judgment of global risks” by Eliezer Yudkowsky, Singularity Institute for Artificial Intelligence. It’s a very interesting paper on analytical thinking – or s even though a number of the points made by Yudkowsky I have seen previously made elsewhere ( the blogosphere revels in hyperactive disconfirmation biases). Their central cognitive philosophy – “….the one whom you must watch above all is yourself”, is spot on.

Secondly, over at Kent’s Imperative, one of the Kentians, let’s call them “Most Formal Prose Kent” had a highly congruent post to the Yudkowsky paper, “The sins of analytic methodologists “:

There is an increasingly common conceit that reliance on the analyst – subject to, cognitive bias, information overload, and human fallibility – can be engineered out of the process of doing intelligence. Instead, certain methodologists would substitute organizational structures, workflow re-organization, and the introduction of supposedly superior quantitative metrics in order to create a new standard for “answers”. The underlying thrust of these efforts is to reform intelligence activities towards a more “repeatable” process, often described by industrial or scientific metaphors such “foundry” or “lab”. These typically originate from the engineering and technical intelligence disciplines, and are usually directed as criticism of typical all source efforts – particularly those grounded in social science fields or qualitative methodology.

…The fundamental flaw in many of these methodologists’ efforts is that they are essentially reductionist attempts to force the difficult and oft-times messy art of intelligence entirely into the narrow box of its scientific side. While there is a place for scientific approaches, particularly in the grounding and validation of assessment, the inherently creative, non-linear, and even non-rational elements of the profession can never be completely discarded. Most recent intelligence failures have occurred, not due to a lack of precision in judgment, but from a lack of imagination in identifying, describing, and forecasting the uncertain dynamics and emerging complexities of fast-changing accounts.”

Sagely described.

Clear thinking is difficult. Few of us begin by checking our premises or, sadly, our facts. Even in the domain of the concrete and verifiable factual information, so much rides on our implicit opinion of what exactly, in terms of data points, constitutes a ” fact” that we are usually off-base before we begin. Even if we are cognizant of these variables from the inception of forming a question, we might be horrified to discover, with some dogged investigation of the finer details, how fuzzy at the margins that even our peer-reviewed, “valid and reliable”, facts can be – much less the breezy assertions delivered by the MSM.

Then, more to the point of the KI post, there is the hasty selection of particular, reductionist analytical tools that a priori blind us to the nature of the emergent unknown that we are trying to understand. We become prisoners of our chosen perspective. One problem with human perception is that there is no guarantee, having recognized the existence of a novel dynamic phenomena, that our perception represents the most significant aspect of it. Much like conceptualizing an Elephant in motion from blind contact with it’s eyelashes. Or it’s feces.

Human nature is a perpetual rush to judgment. We must rise above that.

Wednesday, July 4th, 2007

BRIEF MUSINGS

I’m preparing to leave town on another trip and find myself overstretched in terms of time but I have to note that Kent’s Imperative had some intriguing posts up ( hat tip to Michael Tanji) , about which I’d like to offer a few comments:

Life at Google from an outside perspective

Aside from seeing how uber-techies live and making me nostalgic about past years of reading defector-dissident Soviet bloc lit, I’d like to highlight this passage regarding a KI suggestion to the IC for personnel reform:

“A chance for line level workers to do the kind of intel they want to do (versus the latest crisis they have been thrown into), at least part of the time? Or to contribute to the literature of intelligence? (Modeled along Google’s 20% time.)”

My unqualified guess is that this would increase the productivity and prescience of the IC by roughly the same proportion that expanding private farming helped the Chinese economy under Deng Xiaoping. People typically generate their most valuable insights about those subjects which they are both curious as well as passionate – i.e. earlier in the learning curve than the status of graybeard authority ( once you think you know everything, you tend to stop learning).

The bar to doing this is not a manpower shortage but a middle-management fear of subordinate autonomy. Forcing a talented subordinate to do irrelevant busywork confirms a manager’s authority and power. Autonomous subordinates who do self-directed productive work tend to confirm the irrelevance of middle-management. Few managers have the psychological wherewithal to be adept facilitators, mentors or coaches of gifted employees as an efficient “management” outlook is an inimical perspective to generating creativity and sustaining ” unproductive” exploration.

Regional versus functional issue accounts

From a historian’s perspective, a cool post ( perhaps less interesting to others). Some historiography, lots of methodology. Money quote/conclusion:

As for our opinions on the great divide between the two kinds of houses, we find ourselves veterans of uniquely transnational issues, having been subject to every manner of surge and task force and working group and crisis cell, in the most unusual of niches. We prefer to see small, aggressive, ad-hoc structures comprised of both analysts and operators from a wide range of issues and regional desks with interests and equities in the same target which overlaps their accounts. Only then, by throwing everything against the wall in a structure short lived enough to avoid its own bureaucracy, and disconnected enough to be (at least partially) immune from the day to day politics within a given agency or office, have we found the kind of answers we sought regarding the great questions of process.

We strongly believe such radically unstable and short lived environments are most effective because they are the very manifestation of Schumpeter’s process of creative destruction. It is certainly no way to create a sinecure, nor even to build a long term career path – but it is the best way we have found to generate new and innovative approaches and answers to hard target problems, and to the problems others have not yet begun to identify let alone address.”

Hear, Hear! Very strong agreement in a John Arqilla-esque vein.

It will happen but not until after several more disasters force that kind of transformation or an unusually bold and subtle visionary implements it on the quiet. There is far too much bureaucratic inertia because the vested interests prefer paralysis in which they hold the reins to successful action where they become recognized for the marginalized support staff they really are.

In my turn, if any KI gents happen upon this post, I suggest they look here. From this acorn of an idea, an oak will grow. Mark my words.

Saturday, May 5th, 2007

DOES THE IC NEED TO FIND THE “TEACHABLE MOMENTS”?

From Kent’s Imperative:

” The potential implications of this study are of interest not only to those that must manage the effective instruction and mentoring of the next generation of analysts and officers, but there are tantalizing suggestions that similar dynamics may be at work when finding a successful briefer. Given that most decision-makers tend to be more extroverted, and outcomes oriented, the tendency of these individuals to rely more heavily on rapid conclusions drawn from initial thin slice impressions weighed against their own knowledge and experiences, is likely to be even more pronounced than the average student.”

Educators have a concept among themselves, known as ” the teachable moment” that is somewhat difficult for most outsiders to grasp (though sucessful salesmen, preachers, orators and litigators may recognize it). There is a particular place in time when a presenter of memes and the entirety of the audience to which they speak can meet and, for an instant, merge. Perhaps an accurate descriptor might be ” synchronized cognition”. In any event, like a wave, where there had once been darkness there is light; where ignorance had ruled, suddenly, insight reigns transcendent.

These moments are rare though accomplished instructors have a record of igniting them. Some became legendary life-influencers. Carroll Quiqley’s lectures at Georgetown on the nature and historical legacy of Platonic philosophy, the classroom antics of uber-physicist Richard Feynman , Chicago philosopher Allan Bloom’s master-mentoring of his students all were directed to a larger point and yielded ripples of effect far beyond their classrooms that have outlived these scholars themselves.

The IC is of course, not quite the same thing as an academic setting but the cognitive aspect is not unrelated and the stakes are far higher as briefers deal with top level policy maker “customers” who themselves, often, have an impressive store of experience and analytical capabilities of their own ( and very little time available to engage with the briefer). It was probably a fairly nerve-wracking experience for a CIA analyst to have to brief Secretary of State George Schultz with unwelcome news. Or a Zbigniew Brzezinski or any number the more formidible personalities of the Cold War era. Yet at times, briefs created historical tipping points such as the NIE that predicted a Soviet invasion of Afghanistan, IMINT analysis of U-2’s flying over Cuba and most famously, George Kennan’sLong Telegram” which was less a diplomatic cable than an analytical tour de force by the leading Soviet expert of the Foreign Service.

Briefing has it’s teaching aspects and if briefs of unimpeachably solid intelligence are not creating the impact that the substance merits, then it might be time to study techniques of delivery instead of writing off poor results and a lack of influence to “politics” alone.

Friday, April 27th, 2007

MUSINGS ON THE CRAFT OF INTELLIGENCE

Read a few things this week that gave me pause on the subject of intelligence.

Kent’s Imperative – “Network analysis in historical contexts

The Small Wars Council – ” Blackwater Brass Forms Intelligence Company

Bill Sizemore – “Blackwater brass forms intelligence company

Total Intelligence Solutions, inc.

The longitudinal implications here are very interesting.

First, the privatization of American professional intelligence by companies former CIA and other IC veterans is the ” white” mirror-image of the ” black” downsizing and privatization of Eastern Bloc intelligence professionals during the 1990’s where you had ex-KGB mafiya clans and ex-Yugoslav pros running international safecracking rings.

The cream of this group ( typified by TIS) will always be closely tethered to the official IC by virtue of steady Federal contracts and media scrutiny. The problem is going to be with the marginal PIC’s of uneven or uncertain performance which, before too long, will be found in some decidedly “gray” areas in order to maximize profit ( or sustain financial solvency).

The antics of the subpar quarter are what may bring about loud calls for regulating an industry that exists primarily because of the prior legal constraints and bureaucratic compliance that has calcified the official IC. This in turn will lead to the use of unofficial, sub rosa, networks that are pulled together ad hoc and paid off of the books, possibly by private sources.

Assuming this is not being done to a considerable extent already.

Saturday, March 31st, 2007

WISE AND STUPID CROWDS, CREATIVITY AND THE IC

So much to try and speed-read through after my brief respite from the blogging treadmill…

One of several posts that caught my eye today was by Steve DeAngelis at ERMB on “Groupthink: Good or Bad?“; not simply because I am a regular reader of Steve’s and of Tom’s but because the premium put upon organizational and individual creativity in the next quarter century will put the high octane in the term ” information economy”. That an “edge” thinker, with the “insider” prominence of Steve, is paying attention to creativity as a subject, bodes well.

[Parenthetical aside: Creativity has two poles. Dr. Richard Florida, whose blog I also enjoy reading, represents analyzing the effects of creativity in the societal and global aggregate. The individual, cognitive processing, aspect of creativity studied by Dr. Mihaly Csíkszentmihályi is equally, important to understand. The two perspectives, in my view, need to be comprehended and integrated for creativity to be properly cultivated, as they are intimately interrelated]

Steve writes:

“When groupthink becomes the dominant paradigm in a business it can crush innovation. Innovators rarely worry about group cohesiveness or getting along. They might not all be clear-eyed pragmatists either. Janis notes that groupthink results in the lack of realistic appraisal of alternative courses of action. Innovators may be willing to take alternative paths but often those courses of action are not very realistic either. Since the invention of the Internet, critics have started to think about and define groupthink differently. They talk about the power of the many to outthink the few. Patti Waldmeir, writing last year in the Financial Times, discussed this other side of groupthink [“Why groupthink is the genius of the internet,” 9 August 2006]. She begins with a short history lesson and a question:

“Friedrich Hayek, liberal philosopher and economist, was born in the 19th century. Did he accidentally predict the genius of the internet? Back in 1973, when not even the average nerd knew about the net, Hayek was writing: ‘Each member of society can have only a small fraction of the knowledge possessed by all and?…?civilisation rests on the fact that we all benefit from knowledge which we do not possess.’ That certainly sounds like a manifesto for blogs and wikis and all the other smart collaborative tools of the information society. Like democracy, they are based on the wonderfully egalitarian notion that even the lowliest among us has something useful to contribute. But can that possibly be true?”

Of course, defining groupthink as “collective wisdom” is far different than defining it as everyone thinking alike. That, however, is how Waldmeir has chosen to define it.”

Interesting. I’m not familiar with Waldmeir but my two cents here is that “groupthink” and “collective wisdom” share the common trait of collectivity but are not otherwise the same cognitive phenomena. The latter, as a market-like function, relies upon the sum of socially atomized interaction; the former is socially integrated interaction, a network or a hierarchy ( or both) which are very different from a market, at least those markets with no or minimal barrier to entry.

The problem with “groupthink” is not the formal or ” official unwritten rule” requirement for everyone to march ideological lockstep. That characteristic is one easily recognized ( and cursed) by those participating within the system which enforces it. For relevant examples, read the historiography of Soviet Studies dealing with ” nomenklatura“, defectors and dissidents from Kravchenko forward, if not earlier. The real dilemma, the cognitive sticking point where the true damage is done, has to due with the institutional variety of what social historian Lawrence Goodwyn termed “the received culture“. Another useful but highly inexact set of terms might be “worldview” or “paradigm”, but writ small.

Any analytical journeymen who values his intellectual integrity is adept at spotting the ritual nonsense of their organization and compensating accordingly. A far more difficult task is self-awarenes in terms of discerning the implicit assumptions in which we have all been inculcated by experience and design. “The wisdom of crowds” functions primarily because anyone is able ( theoretically) to join the crowd at any moment. When that is no longer possible, the crowd grows increasingly stupid as the scenario upon which it is asked to pontificate, broadens and lengthens.

This has implications for America’s intelligence community. The Cold War has left a peculair counterintelligence legacy known as ” the background check”, if you aspire to certain positions in the national security, defense and intelligence communities. It is expensive and redundant and, in many cases, periodic. It served a purpose when the US squared off against the Eastern Bloc. Today, the economic effect of this CI legacy is to slow the velocity of ” new blood” into the IC and particular appointive positions to a crawl, which effectively ” dumbs down” the “crowd”, even in those instances in which the IC managerial hierarchy permits a “crowd” to function. Which, if you are a faithful reader of Haft of the Spear, you realize, ain’t much.

Here’s a wish, from a humble citizen out in flyover country, directed toward the uppermost G-somethings flitting around the new NDI: have someone with both real experience and political juice tackle revitalizing the creativity of the IC analytical process. I say ” process” because I do not see this as a ” people problem” but a bureaucratic one, the analysts have, as a group, good educations and fine brains.

Look for new ways to use them. Vigorously engage outsiders. Make the political case for novelty in methodology to both politicians and the public. Experimentation at this juncture beats cautious perfection.


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