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Tim Stevens of Ubiwar had a very intriguing post Thoughts on Countering Online Radicalisation that deals with Islamist “cyberterrorism”  but also the evolution and state of online life and the challenges these pose to CI, CT and law enforcement . You should go read it in full because I am going to comment upon particular snippets:

Terrorists know their actions are reported instantaneously through a multitude of television channels, radio stations, websites, blogs and newsgroups. If the effectiveness of a violent act relies on being able to broadcast it as swiftly as possible to as many people as possible, then the contemporary global communications environment is as near perfect a tool as has yet been invented.

The media environment is at saturation point for “early adapter” elite Westerners by the saturation is fractured. A good visual analogy of the total media picture would be the social media “ripple effect” diagram by David Armano  – including all forms of media would greatly increase the complexity by orders of magnitude but the logic of the effect would remain the same ( the memetic velocity of each form of media differs but they all interact nonetheless). The message of Islamist terrorism like any other meme in a highly competitive, complex adaptive media system must follow the rules of an attention economy or languish to little effect. There must be psychological “hooks” in the message and content, delivery and the multiplicity of audiences must be considered strategically.

Reams of newsprint, untold hours of televisual hyperbole and a thousand academic articles have been expended on this subject, but it remains of critical importance. How do we adjust our Western liberal mores to account for the fact that every violent sub- or non-state actor knows the internet is a tool and, like ‘us’, knows how to use it? The time has long passed when we should be surprised by this, although articles crop up regularly in provincial newspapers and magazines, and occasionally in national dailies, somehow expressing surprise that terrorists use the internet for their own ends, and that something-must-be-done. We wrestle with the First Amendment, the spectre of censorship looms, militaries worry about operational security, and politicians tack with the prevailing wind, dispensing legislation and initiatives like sticking plasters in a bucket of razor blades.

But what is the fuss all about? Do commentators on the subject actually know what happens on the internet? The videos of IEDs in Iraq, or of Juba the Baghdad Sniper, or viral 9/11 videos, might just be the thin end of the wedge. Terrorists and insurgents leverage the tools of new media to broadcast violent propaganda, but why? What lies beneath?

The substrate below the spectacular image factory is a world that most readers of this blog well recognise. Websites, blogs, chatrooms, social networking sites, discussion fora, mailing lists, internet relay chat, massively multiplayer online role-playing games, virtual worlds, email, instant messaging, video sharing, file sharing, torrenting, and a host of other spaces where people – fundamentally – interact.

At this point here it would be profitable for non-geeks and enjoyable for the geeks to detour to Metaverse Roadmap Overview to get a better look at the part of the iceberg of the future that will be beneath the surface of the water. The cognitive power of games should not be underestimated as a learning modality or community-building tool. Virtuality tools drastically lower the transaction costs and risk for experimenting with challenging the social contract and these tools are in the hands of far more more socially alienated people than ever before, not merely unemployed, hiphop listening, Islamist wannabes in Marseilles unhappy with French public housing. The next generation of Ted Kacyznskis might be a superempowered scale free network like “Anonymous“.

Comprehension is critical. All movements congregate around a message, a coherent narrative understood by all, a rallying cry. Extremist propaganda serves this function, and discriminates amongst different audiences. In the court of international public opinion it aims to create either fear or a broad sense of sympathy. When aimed at the enemy, whether military or civilian, the intention is to create fear and uncertainty, and to undermine morale. Different emphases can be placed on the message distributed to extant supporters of an extremist organisation – corroboration, encouragement, reinforcement, righteousness. The fourth audience is the population in whose interest extremists claim to act. Propaganda mobilises public support, constructs bottom-up legitimacy, and affirms credibility through action. Within this population lies the most important group of all: the next generation of extremists.

What would John Boyd have said here ?

“Shape or influence events so that we not only amplify our spirit and strength (while isolating our adversaries and undermining their resolve and drive) but also influence the uncommitted or potential adversaries so that they are drawn toward our philosophy and are empathetic toward our success. – Patterns of Conflict“

I would also add that the potential radical online is also drawn in by the same psychological process that occurs with cults – acceptance, affirmation of identity, certainty, an emotive connection that is continually reinforced and provides a neurophysical stimulus. A good book to pick up here would be Eric Hoffer’s classic The True Believer: Thoughts on the Nature of Mass Movements (Perennial Classics). The mad gleam in the eye of the ranting Islamist has been seen before in SS diehards, Maoist Red Guards, anarchists of the 19th century People’s Will and innumerable others.

Extremism itself is not the problem and nor is radical thinking, but violence against innocent individuals – becoming ‘kinetic’ in military parlance – is not acceptable in modern liberal society. Although its role is sometimes overstated online radicalisation is very real. It cannot be viewed in isolation from the societies in which it occurs but there are targeted approaches available to mitigate its worst excesses. Testimonies of violent extremists of every ilk highlight the role of the internet in radicalisation, either of themselves or of others, and we are obliged to pay attention.

Prior to the 1960’s, liberal societies and liberals themselves did not have problems accepting the fact that the open society had blood enemies and treating them as such. Liberals volunteered to go to Spain to fight fascism and were enthusiastic advocates for the crusade to destroy Nazism in WWII. Social Democrats and trade unionists fought to kick Stalinists out of unions and democratic-Left organizations and so on.  They had a moral center and argued for a “vital center” against extremism, at home or abroad.

Unfortunately, ever since the Vietnam War, liberals have been unable to effectively answer the anti-Western, anti-democratic, illiberal critique posed by New Left radicals, deconstructionists, multiculturalists, gender feminists and various forms of au courant intellectual nihilism. Instead, the democratic Left have accepted the undemocratic extremists as political allies in good standing against the Right, are loath to criticize them and implicitly accepted the moral legitimacy of their crypto-Marxist jeremiad, if not their policy recommendations or often inane political advice. While a general cultural trend, this effect is most acute in the baby boom generation, particularly the ’68’ers and New Right oponents who are at their zenith of systemic responsibility as managing editors, CEO’s, political leaders, intellectuals and bureaucrats.

 A generation still torn by the cultural civil war of their youth make ineffective defenders of a civilization. “The Long War” will be long in part because our leadership is badly divided and on occasion, blind and grossly incompetent.

Kind of a part “theory”, part “futurism” post as my introduction to CTLab readers:

Visualcy and the Human Terrain

As a result of public education, the rise of mass-media and commercial advertising, Western nations and Japan, some earlier but all by mid-20th century, became relatively homogenized in the processing of information as well as having a dominant vital “consensus” on cultural and political values with postwar Japan probably being the most extreme example. The range between elite and mass opinion naturally narrowed as more citizens shared similar outlooks and the same sources of information, as did the avenues for acceptable dissent. A characteristic of modern society examined at length by thinkers as diverse as Ortega y Gasset, Edward Bernays, Marshall McLuhan and Alvin Toffler.

….Interestingly enough, despite complaints by American conservatives regarding the political bias of news outlets like al-Jazeera and al-Arabiya, these organizations are packaging news in the familiar “Pulitzerian frame” in which mass media have been structuring information for over a century. Effectively, habituating their audience to a Western style (if not content) of thinking and information processing, with all of the advantages and shortcomings in terms of speed and superficiality that we associate with television news broadcasting. This phenomena, along with streaming internet video content like Youtube and – very, very, soon, mass-based Web 2.0 video social networks – will overlay the aforementioned complexity in regard to the range of education and literacy.

Read the whole thing here.

Heard about Quotably on Twitter, wasn’t sure what it was until I came across this post by Gerrit at Smart Mobs.

Web 2.0 has evolved to the point where we need special search apps just to manage our social networking apps. Actually, what I really need is a  securely encrypted “universal remote” app for all the platforms I’m using or would like to use.

UPDATE:

Reader and twitter compadre Sandbaggerone also suggests Friendfeed.

Blogfriend Matt Armstrong was recently featured at the USC Center for Public Diplomacy where he had a very thorough and well-considered op-ed on Information Operations and New Media. Pretty much everything Matt had to say were things the USG should be doing in attempting to craft some kind of coherent narrative of it’s national objectives, policies and values:

SYNCHRONIZING INFORMATION: THE IMPORTANCE OF NEW MEDIA IN CONFLICT

Insurgents and terrorists increasingly leverage New Media to shape perceptions around the globe to be attractive to some and intimidating to others. New Media collapses traditional concepts of time and space as information moves around the world in an instant. Unlike traditional media, search engines and the web in general, enable information, factual or not, to be quickly and easily accessed long after it was created.The result is a shift in the purpose of physical engagement to increasingly incorporate the information effect of words and deeds. Thus, the purpose of improvised explosive devices, for example, is not to kill or maim Americans but to replay images of David sticking it to Goliath.

The U.S. military is actively and aggressively revising its role in shaping its own narrative in cyberspace, but this is falling short. While the U.S. is finally coming to grips with the centrality of information and perceptions, it remains confused as to how to use information effectively. American responses seem to stem from the belief that the message and the messenger we are countering are the same without regard for the target audience, intent, or how the message fits into a larger narrative, which perhaps mirrors our own perception of information as propaganda. ….A famous dead Prussian once said that war is a continuation of politics by other means, but the reality today is that war is not part of political intercourse with foes but an orchestrated, if loosely, effort to gain strategic influence over friends, foes, and neutrals. YouTube, blogs, SMS and traditional media, make every GI Joe and Jihadi a communicator, public diplomat, and persuader. Our adversaries understand and exploit this reality. Writing to Abu Musab al-Zarqawi in 2005, Ayman al-Zawahiri stated that “we are in a battle, and that more than half of this battle is taking place in the battlefield of the media [sic].”The U.S. military as reluctant heir to the information throne in an online world has several inherent challenges. First, operating in the environment of New Media requires awareness and agility inconsistent with the current organizational culture of the military. For example, in Iraq the military broke through the bureaucratic red-tape and started posting videos on YouTube. However, this small “victory” was incomplete: the group that uploaded to YouTube was still not permitted to view YouTube. In effect, they were posting information they were not authorized to see.”

Those quotes were snippets. Matt’s post is rich in detail and really requires being read in full.

I have tilted at the IO windmill a few times in the past. It’s a subject that is both easy as wel as difficult to analyze. Easy, because the USG has yet to initiate and/or master the fundamentals of good IO as Matt’s post makes clear ( there are genuine IO experts in the USG, perhaps even a large number of them, but the bureaucracies are not institutionally optimized to conduct IO with consistency or coordination) but difficult because the level of genuine sophistication and effective nuance in strategic communication remains so far off. Even if that level of “play” was achieved by our civil service and soldiers, any  IO campaign could be undone in an instant by some clumsy action or statement from a political appointee or elected official concerned primarily with fellating some domestic special interest group. 

Matt’s focus on “synchronicity” is apt. It will be a herculean task needing laser beam focus to get all of the USG players on the same message most of the time; even then some dissension and debate being showcased is itself a vital advertisement of the attractive nature of a liberal, open society and a sharp contrast with the dismally intolerant and brutally ignorant alternative our Islamist enemies have to offer. In pursuing that, I’d like to offer a few suggestions:

Credibility is the COIN of the Realm:

Matt touched on this but I want to give this principle added weight. For all our official, overt, communication by any spokesman representing the United States, the best long term strategy is a reputation of credibility. It may hurt to concede errors or enemy successes in the short run but having the global audience grdugingly concede that “the Americans speak the truth” adds momentum of every word, every idea and every action we undertake. It will not bring us love because oftentimes, our pursuing national interests will come at the expense of others but truth-telling will yield something more valuable, respect. No one cares to be treated as if they were a fool and most of the transparently self-serving gibberish official spokesmen offer up pays dividends only in contempt being added to the anger foreigners already feel at some of our policies.  Credibility is to the war of ideas what COIN is to guerilla warfare and it is a valuable and exceedingly rare quality because once your credibility is lost, it is lost.

Without Attention Being Paid All Our efforts Are Useless:

Credibility is not enough. Key messages or memes also have to be interesting. If people are not psychologically engaged in the presentation then they are not hearing it, much less reaching the points of comprehension, sympathy or agreement. American popular culture and commercial advertising is nothing short of an unrelenting global juggernaut that is eroding traditional mores of every society with which it comes into contact, yet our official proclamations remain starkly uninteresting even to most Americans so why should a Yemeni teen-ager or Afghan farmer tune in to what we are selling ? As long as our attempts at capturing attention remain at the level of dull mediocrity we can expect to fail.

Influence is a Long Term Investment:

The 1980’s saw a march toward capitalism and democracy in part because we were reaping the harvest of decades of student visas, cultural and scientific exchanges and consistent public diplomacy outreach. From Mongolia to Czechoslovakia Chile there were reformers taking power who were ” Chicago Boys” who had imbibed free markets at the feet of Nobel laureates. The National Endowment for Democracy, the USIA, VOA, Radio Free Europe and NGO’s like the AFL-CIO whose efforts and programs abroad were robust and self-confident. American society was permitted by the USG to sell itself. These things cost pennies on the dollar compared to having to  use hard power options and they lower our transaction costs when sanctions or military intervention is the order of the day.

Deception is Best Left to the Clandestine Operators :

HUMINT based strategic influence efforts, black propaganda and disinformation and various arts of deception will be better left to covert programs, plausibly deniable third parties and used sparingly and with subtlety. The increasingly “radically transparent” world ensures that too many sophisticated eyes with all sorts of agendas will be analyzing our official spokesmen 24/7. The best will can hope to accomplish is effectively framing our public message to be truthful and compelling. Any meme that is verifiably false, if we believe we must put it out into the global media environment, cannot have a return address.

IO is a secondary area of operations for the United States.  Good IO programs cannot remediate incompetent statecraft or poor military leadership or put a “happy face” on obvious disasters but poor or absent IO capabilities can fritter away the capital that successful diplomacy or military action can accrue when our enemies accusations go unanswered. 

Crossposted at Chicago Boyz

Mrs. Zen gave me one of these nifty iPod Nano devices for Christmas. 

I am not a huge music fan which is why I paid little attention to the iPod when it first came out.  However, the advent of podcasting and intellectual opportunities like Stanford on iTunes have made me reconsider the utility of owning one.

My drive to work is fairly long and Chicago talk radio is, with the exception of the excellent Steve Dahl and Dr. Milt Rosenberg ( who is on later at night), quite mediocre these days. Secondly, I expect to spend more time the next few months on the treadmill to lean out after this holiday’s  celebratory prime rib dinner and excessive consumption of adult beverages. I have time to fill with something substantive when reading is either dangerous or simply inconvenient.

After playing around with the Nano today for the first time, I think I’ll be using more of the functions than people who primarily want it for music related applications. After I load perhaps fifty or at most, a hundred, songs, I would gravitate to podcasts, audiobooks and videos stored on a short term basis. Perhaps a few photos though the idea of whipping out your iPod to show ppl pics of the kids strikes me as too much work.

This being a tech subject and with my being a non-geek, I welcome comments from those who are.