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Summer Series 2010: The Human Factor by “Ishmael Jones”

Thursday, September 9th, 2010

Summer Series 2010: Reviewing the Books! has begun. This review was originally posted in June, 2010 and is being re-posted as part of Summer Series:

The Human Factor: Inside the CIA’s Dysfunctional Intelligence Culture by Ishmael Jones

A former clandestine officer of the CIA who operated overseas without benefit of diplomatic cover, “Ishmael Jones” has painted one of the most damning insider accounts of a puportedly self-serving and risk-averse CIA’s management culture that has ever been written. Jones’ description of a mendacious and incompetent CIA headquarters bureaucracy has less in common with critical documents like the 9/11 Commission Report or the legendary Church Committee hearings than it does with the literature produced by Soviet dissidents and defectors during the Cold War.

Jones, who quotes from the iconic 1990’s film Glengarry Glen Ross, yearned to be in an aggressive covert intelligence service whose case officers would “Always Be Closing” . Instead, he finds a Central Intelligence Agency topheavy with career managers averse to approving operational approaches to potential sources, eager to recall effective and productive officers permanently home on the slightest pretexts, comfortable with padding their incomes through familial nepotism and not above lying to Congress or political superiors in the Executive Branch. Jones navigates successfully through three consecutive overseas assignments via a strategy of keeping HQ in the dark about his activities, never becoming known as an “administrative problem” to HQ paper-shufflers and advancing operational costs from his own pocket, with the CIA eventually in arrears to Jones to the tune of $ 200,000.

CIA management in The Human Factor resembles nothing so much as the Soviet nomenklatura crossbred with the Department of Motor Vehicles. Even if we were to allow for exaggeration for humorous effect, or frankly discount 50 % of Jones’ examples outright, the remainder is still a horrifying picture of Langley as an insular bureaucracy that excels far more at Beltway intrigue than at foreign espionage or covert operations. Jones also discusses the tenure of CIA directors George Tenet and Porter Goss, the Valerie Plame story and the post-9/11 intelligence “reforms” that aggravated the CIA management culture’s worst tendencies. Jones concludes by stating flatly that the CIA cannot be fixed and should be abolished, with its useful operational personnel transferred to the Departments of State and Defense.

ADDENDUM:

An excellent – and more detailed – review of The Human Factor by by fellow Chicago Boyz blogger, James McCormick:

Mini-Book Review – Jones – The Human Factor

….Other reviews of this book have proclaimed Human Factor a rather boring recollection of examples of institutional ineptitude and better as a guidebook for potential employees than a useful description of the CIA but I feel this is in fact the most useful book on the CIA’s clandestine service since:

Orrin Deforest and David Chanoff, Slow Burn: The Rise and Bitter Fall of American Intelligence in Vietnam, Simon & Schuster, 1990, 294 pp.

David Atlee Phillips, The Night Watch: 25 Years of Peculiar Service, Atheneum, 1977, 309 pp.

which covered clandestine case officer activities, first person, in Vietnam and Latin America.

Like these two aforementioned titles, Human Factor focuses on the day-to-day challenges of being a covert case officer … the “teeth” in any intelligence organization. It is noteworthy that the Director of Central Intelligence has rarely, if ever, been one of those covert (non-State Department) officers. It’s as if your dentist was being overseen by experts in small-engine mechanics.

Ishmael recounts the minutiae of what reports he needed to write, the porous e-mail systems he had to manipulate, and the permissions he needed to gain. The timing and delays of decisions from Langley … the phrasing and terminology that was necessary to get anyone back in the US to allow any activity whatsoever. As a former stock broker, Jones was entirely comfortable with the challenges of “cold-calling” and dealing with “No” over and over again. But this wasn’t the case for his fellow trainees or for any of his superiors. At every turn, he was able to contrast his experience in the Marines (and military culture), and with Wall Street’s “make the call” ethos, with what he was experiencing as one of the most at-risk members of the Agency

The Strategist as Demiurge

Saturday, August 7th, 2010

“Genius is above all rules” – Carl von Clausewitz

“Creativity is the ability to introduce order into the randomness of nature.” – Eric Hoffer

An intriguing, thought-provoking and frequently on-target paper by Dr. Anna Simons of SSI  (hat tip to SWJ Blog). First the summary excerpt and then some comments:

Got Vision? Unity of Vision in Policy and Strategy: What It Is and Why We Need It (PDF)

….Moving beyond “unity of effort” and “unity of command,” this monograph identifies an overarching need for “unity of vision.” Without someone at the helm who has a certain kind–not turn, not frame, but kind–of mind, asymmetric confrontations will be hard (if not impossible) to win. If visionary generals can be said to possess “coup d’oeil,” then unity of vision is cross-cultural coup d’oeil. As with strategic insight, either individuals have the ability to take what they know of another society and turn this to strategic–and war-winning–effect, or they do not. While having prior knowledge of the enemy is essential, strategy will also only succeed if it fits “them” and fits “us.” This means that to convey unity of vision a leader must also have an intuitive feel for “us.”

[ For the readers for whom military strategic terminology is unfamiliar, “coup d’ oeil” is an instant, intuitive, situational understanding of the military dynamics in their geographic setting. The great commanders of history, Alexander, Caesar, Belisarius, Napoleon – had it]

The key concept  here is “visionary generals” creating a mutually shared “general vision” of policy and its strategic execution. While military figures who hold high command – Eisenhower, MacArthur, Petreaus – are obvious examples, technically, it doesn’t have to be a “general” in immediate combat command, so much as the final “decider”. A figure whose authority is part autocrat and part charsmatic auctoritas. Abraham Lincoln and Winston Churchill epitomized this role, as did George Marshall, the orgainizer and architect of the Allied victory in WWII. On a less exalted scale, we see Edward Lansdale (cited by Simons) or Thomas Mann, LBJ’s behind the scenes, Latin America “policy czar” during the Dominican Crisis of 1965

Simons is arguing for finding “great men” of strategy rather than explaining how to contruct a strategic vision per se. There is a very strong emphasis here of successful strategy as an act of great creativity, with the strategist as a master artist of force and coercion, imposing their will on allies and the enemy to shape the outcome of events. Colonel John Collins, wrote of this article by Dr. Simons at his Warlord Loop:

Be aware that the following article is NOT about unity of vision. It is about visionaries who convinced a majority that their vision was the best available policy at a given time and place in a certain set of circumstances. Implementing plans, programs, and operations follow. Most successful visionaries indeed must be supersalespersons, because priceless theories and concepts otherwise gather dust.  

I agree. There’s a combination of actions here – strategic thought, proselytizing the vision, competent execution, empirical assessment and strategic adjustment – that feeds back continuously (or at least, it should). While Simons argues her point well and draws on several case studies from India from which I learned new things, there is a flaw in one of her premises:

Take Andrew Krepinevich’s and Barry Watts’s recent assertion that it is “past time to recognize that not everyone has the cognitive abilities and insight to be a competent strategist.”4 As they note, “strategy is about insight, creativity, and synthesis.”5 According to Krepinevich and Watts, “it appears that by the time most individuals reach their early twenties, they either have developed the cognitive skills for strategy or they have not.”6 As they go on to write:

If this is correct, then professional education or training are unlikely to inculcate a capacity for genuine strategic insight into most individuals, regardless of their raw intelligence or prior experience. Instead, the best anyone can do is to try to identify those who appear to have developed this talent and then make sure that they are utilized in positions calling for the skills of a strategist.7

Mark Moyar concurs. The point he makes again and again in his new book, A Question of Command: Counterinsurgency from the Civil War to Iraq, is that “counter-insurgency is ‘leader-centric’ warfare, a contest between elites in which the elite with superiority in certain leadership attributes usually wins.”8

Watts and Krepinevich are statistically correct regarding the rarity of strategic thinking and are probably largely correct regarding the effects of professional military education and the career path of most military officers. They are most likely wrong on the causation of the lack of strategic thinking ability. It is not exclusively a matter of winning the genetic lottery or losing it at age thirty, cognitively we are what we frequently do. Discourage a large number of people by regulation or culture from taking the initiative and making consequential choices and you will ultimately have a group bereft of strategic thought. Or possibly, thought.

As with most professionals, military officers tend to be vertical thinkers, or what Howard Gardner in Extraordinary Minds calls “Masters” – as they rise in rank, they acquire ever greater expertise over a narrower and more refined and esoteric body of professional knowledge. This tendency toward insularity and specialization, analysis and reductionism is the norm in a 20th century, modern, hierarchical institutional culture of which the US military is but one example.

However, if you educate differently, force officers out of their field (presumably into something different from military science but still useful in an adjunctive sense), the conceptual novelty will promote horizontal thinking, synthesis and insight – cognitive building blocks for strategic thinking. While we should value and promote those with demonstrated talent for strategic thinking we can also do a great deal more to educate our people to be good strategists.

Guest post: Cameron on Joan Rivers, Terrorists & Inflight Catering

Tuesday, July 27th, 2010

Charles Cameron, my regular guest blogger, is the former Senior Analyst with The Arlington Instituteand Principal Researcher with the Center for Millennial Studies at Boston University. He specializes in forensic theology, with a deep interest in millennial, eschatological and apocalyptic religious sects of all stripes.

Joan Rivers, terrorists and inflight catering

by Charles Cameron

Don’t you love it when the internet provides us with what appears to be reliable (albeit counterintuitive) answers to rhetorical questions? As when Joan Rivers asks about terrorist dietary restrictions on David Letterman:

Joan in the subject of a new documentary, “Joan Rivers: A Piece of Work”. Dave calls the film a wonderful, compelling documentary and something she should be very proud of. Joan recently had some trouble at a Costa Rica airport. She uses an alias on her passport, Joan Rosenberg, her married name, when she travels. The airport security was suspicious. Joan was detained at the airport for 24 hours while everyone she was with went on ahead. It was ridiculous. “What terrorist would take the name ‘Rosenberg’?” Joan wonders. She continued, “Do I look like a terrorist? Does a terrorist order a kosher meal?” Late Show with David Letterman, Show #3345, July 22, 2010

…and the answer is just a quick google away in Ha’aretz:

Matiri’s instruction manual for intelligence agents is part of a series of documents he has written. These include pointers on explosives, building an organization and recruiting agents. There are also explanations about Islam’s enemies. In his writings, Matiri comes across as someone who knows what he is talking about. He cites studies and conclusions from the experiences of other intelligence agencies, and he discusses methods used by Al-Qaida. … Matiri covers a variety of topics in the 42 pages of his instruction manual, among them advice on how the religious spy can get out of uncomfortable situations. He suggests that “Jewish meals” be ordered on airline flights – kosher meals that do not contain pork. Al-Qaida’s mother of all spy manuals, Ha’aretz, May 30, 2010

Breaking the Mother of All Paradigms

Tuesday, July 13th, 2010

“It is, I think, particularly in periods of acknowledged crisis that scientists have turned to philosophical analysis as a device for unlocking the riddles of their field. Scientists have not generally needed or wanted to be philosophers”  

 – Thomas Kuhn

It used to be used as a joke, but a well established string theorist, Erik Verlinde is challenging the existence of gravity, calling it an “illusion” (no word as to whether he is willing to step out of a 95th floor window to test his hypothesis):

The New York Times (Dennis Overbye)A Scientist Takes On Gravity

It’s hard to imagine a more fundamental and ubiquitous aspect of life on the Earth than gravity, from the moment you first took a step and fell on your diapered bottom to the slow terminal sagging of flesh and dreams.

But what if it’s all an illusion, a sort of cosmic frill, or a side effect of something else going on at deeper levels of reality?

So says Erik Verlinde, 48, a respected string theorist and professor of physics at the University of Amsterdam, whose contention that gravity is indeed an illusion has caused a continuing ruckus among physicists, or at least among those who profess to understand it. Reversing the logic of 300 years of science, he argued in a recent paper, titled “On the Origin of Gravity and the Laws of Newton,” that gravity is a consequence of the venerable laws of thermodynamics, which describe the behavior of heat and gases.

“For me gravity doesn’t exist,” said Dr. Verlinde, who was recently in the United States to explain himself. Not that he can’t fall down, but Dr. Verlinde is among a number of physicists who say that science has been looking at gravity the wrong way and that there is something more basic, from which gravity “emerges,” the way stock markets emerge from the collective behavior of individual investors or that elasticity emerges from the mechanics of atoms.

Looking at gravity from this angle, they say, could shed light on some of the vexing cosmic issues of the day, like the dark energy, a kind of anti-gravity that seems to be speeding up the expansion of the universe, or the dark matter that is supposedly needed to hold galaxies together.

….It goes something like this: your hair frizzles in the heat and humidity, because there are more ways for your hair to be curled than to be straight, and nature likes options. So it takes a force to pull hair straight and eliminate nature’s options. Forget curved space or the spooky attraction at a distance described by Isaac Newton‘s equations well enough to let us navigate the rings of Saturn, the force we call gravity is simply a byproduct of nature’s propensity to maximize disorder.

Some of the best physicists in the world say they don’t understand Dr. Verlinde’s paper, and many are outright skeptical. But some of those very same physicists say he has provided a fresh perspective on some of the deepest questions in science, namely why space, time and gravity exist at all – even if he has not yet answered them.

Dr. Verlinde goes into greater detail about his ideas on The Reference Frame, the blog of Czech string theory physicist Luboš Motl. It seems from the comment section that Dr. Motl  is not buying it at all and is politely saying that Verlinde’s hypothesis is complete nonsense ( or, conversely, if true, is so revolutionary that Verlinde upends not only everything we know about physics, but also logic). Here is another expert commentary. Here I cordially invite some of my scientist readers, Shane, Dr. Von and Cheryl to weigh in as well.

Nevertheless, what Verlinde is doing, challenging the unchallenged paradigm, is intellectually very useful.

Sir Isaac Newton who explained gravity’s action did not know what gravity was. We still don’t know what it is even though physicists today have a much wider perspective than did Newton, whose discoveries were the bedrock of not just modern science, but modernity itself. When concepts are accepted blindly we tend to stop thinking of them very deeply. Not everyone, Stephen Hawking has spent a great deal of time pondering gravity as did Albert Einstein in his later years when he groped hopelessly for a unified field theory. Richard Feynman too, was a deep thinker on gravity:

Most of us unfortunately, including most physicists, are not Einstein, Feynman or Hawking.

The difficulty with theoretical physics and questions as fundamental to the order of nature as gravity is that we may be limited in our ability to understand the universe conceptually by the physical, biological, structure of our brains and the scalar level and time frame we inhabit. It is very hard to mentally see outside that box. Our brains can only entertain so many variables or so much complexity at one time and our conceptual imagination is largely influenced by sense perceptions. Mathematics helps us get around our physical limitations as does the processing speed of supercomputers but these crutches themselves refer back to the preferred cognitive avenues of our physical brains.

In thinking about fundamental or overarching phenomena, it is useful to pause and consider that as primates, we may not have been optimized by evolution to easily discern the most significant mechanisms of the physical world when our hominid deep ancestors eluded the apex predators of the Paleolithic Age. With great probability, Verlinde is spectacularly wrong here but his paper, because he is is a credible scientist with an impressive record, is forcing a lot of very smart people to stop and reasses what they know to be true in order to defend it from his heresy – cough…excuse me – his hypothesis 🙂

In doing so, some of them may gain insights of importance that otherwise never might have occurred. Insights that may only be tangentially related to Verlinde’s original idea.

Dissent is the grain of sand that can yield a pearl.

For Strategists, Security Scholars and Historians

Friday, June 25th, 2010

 

A useful tool, much like Zenpundit himself.

National Defense University Library has digitized American National Strategy Documents in a searchable archive.

Cool.


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