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Strategic Communication, Science, Technology

Blogfriend Matt Armstrong had an important post regarding The Strategic Communication Science and Technology Plan, April 2009. An excerpt:

The plan describes current efforts within the Department of Defense, the military services, the combatant commands and other agencies on SC. In total, these efforts could be linked together to form the foundation of an S&T thrust area for strategic communication. The report also includes a macro-analysis of capability gaps not being addressed by ongoing initiatives and lays out potential areas for future S&T investment.

While the request for the plan itself represents recognition from Congress that SC plays a critical role in the public and private response to current and emerging threats, it also highlights that there is much research and development already underway and many tools available to increase the government’s effectiveness in global engagement. The rub today is the need for strong leadership and coordination to ensure: 1) awareness of the long list of capabilities; 2) incorporating these capabilities into plans; and 3) participation by stakeholders across the US government, NGO’s, industry, and private citizens.

The S&T plan sorts current efforts into the following categories:

  • Infrastructure: Enabling and facilitating access to information from news to markets to vocational
  • Social Media: Knowledge Management, Social Media, and Virtual Worlds
  • Discourse: Analysis of radical and counter-radical messages and ideas
  • Modeling and Forecasting: Gaming and anticipating adversarial messages and ideas as well as our counters and pre-emptive measures
  • Collaboration: Increasing collaboration and training across and beyond Government
  • First Three Feet: Empowering, Equipping, Educating, and Encouraging media and others to exist and freely report on events for what they really are
  • Understanding: Develop country, culture, and regional expertise, including polling
  • Psychological Defense: Planning and capacity building for dealing with critical strains on society in peacetime and wartime

The interesting thing here for me is that “strong leadership” is lacking because the people spread across and outside government who have the shared awareness of technology, social media and national security at a level of sophistication where they could actually craft a strategic communication policy, are usually many levels removed from the appointee policy deciders for whom these variables are (usually) fuzzily understood.

To use an analogy, the chefs are valet parking cars outside while trying to get the manager of the restaurant to acknowledge their recipes. Or, maybe that there should be cooking going on in the kitchen if they want to have any customers. Or that the business is, in fact, a restaurant and not a nicely organized room full of tables.

6 Responses to “Strategic Communication, Science, Technology”

  1. Lexington Green Says:

    This reminds of the Life in Hell cartoon, where the rabbit is watching a game show on TV, and he knows the correct answers, and he is saying "you idiots, those prizes are rightfully mine".   The problem is, there are  mobs of people who think they know the answers.  The people in charge got there due to the operation of the institutional mechanism.   Why should they pay attention to a bunch of wild-eyed outsiders? 
    .
    This exact same process happens all the time, across industries, government, militaries, etc.

  2. zen Says:

    Very true. This is a self-referential problem that occurs whenever you ask people within a closed system ( as most institutions tend toward being) to do something "meta-". Not only do they usually not understand *how* to do it, their first reaction is to dismiss the importance of the task because it is a) alien to their habitual frame of reference, and b) threatens their sense of competency. The second reaction, if the task is unavoidable, is to consider it primarily from how the task might affect their authority or status.
    .
    In terms of strategic communication, this was not a problem back in the day when the White House and very senior officials handled that job. Today there’s no distinction between the tactical thinking of an agency or bureau chief or commander in the field and the thinking of our national leadership around the president. Tactics and political angling are substituted for strategic thinking and messages that follow are naturally uncoordinated, unclear and at times counterproductive.

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  4. Victor Morris Says:

    I’ve been thinking about this for some time, so with the current capability of the internet I decided to see if enough others were interested in attacking a joint effort at making changes in our civilization.  There are 50,000+ bloggers talking about the problems, but I don’t think band-aid solutions will work.

    I like your blog presentations, and would like your serious opinion about the project I describe in my website.

    Thanks,

    Victor

  5. Victor Morris Says:

    Left out my apology in advance if leaving my website here violates your privacy.

    Victor

  6. Jim Dire Says:

    You know, I think that line–"those prizes are rightfully mine!"–was originally from MAD magazine, from a satire about TV by Al Jaffee.


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